Apple Software Lacks Polish

This post refers to

Guy English:

Tunes is dead. But it’s still the big play. Microsoft became trapped in the Windows legacy and now, it appears, that Apple is becoming trapped into the iTunes legacy. How is it possible to make a radical transformation, with regards to media management, on the majority of iOS devices without addressing the the train-wreck that is iTunes?

Well said. My friend Dave was very disappointed with the quality of OS X Lion last year. The jury is still out on whether or not we will see an improvement with Mountain Lion in the next month or two, but Apple is showing some cracks in their armor as far as polish goes.

(via Marco Arment)